Privacy Policy
Effective September 13, 2026
Crawlspace Crew ("we," "us," or "our") is a crawl space encapsulation contractor located at 423 Douglas Ave, Murfreesboro, TN 37129. This Privacy Policy explains what information we collect when you visit crawlspacecrewtn.com, contact us, or respond to one of our advertisements, and how we use and protect it.
Information we collect
We collect information you give us directly when you request a free inspection or estimate, fill out a form on our website, submit a lead form on Facebook or Instagram, call or text us, or email us. That information may include your name, phone number, email address, street address or city and ZIP code, and details about your home or crawl space.
Like most websites, we also collect basic technical information automatically, such as your IP address, browser type, the pages you visit, and how you reached our site. We use Google Tag Manager and similar analytics tools to understand how visitors use the site.
How we use your information
- To respond to your inquiry, schedule inspections, and prepare and deliver estimates.
- To perform and follow up on the work you hire us for, including invoices and warranty service.
- To contact you about your request by phone, text message, or email.
- To improve our website, advertising, and services.
- To comply with legal obligations and protect our business.
Calls and text messages
When you submit your phone number to request an inspection or estimate, you agree that Crawlspace Crew may call or text you at that number about your request, including with automated or pre-recorded messages. Consent is not a condition of purchase. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, and you can ask us to stop calling by telling us so during a call or by emailing us.
How we share information
We do not sell your personal information. We share it only as needed to run our business, for example with the service providers that host our website (Squarespace), process payments (QuickBooks and Stripe), deliver customer messages, run our advertising (Meta), or provide analytics. These providers may use your information only to perform services for us. We may also share information when required by law or to protect our rights.
Cookies and advertising
Our website and our advertising partners use cookies and similar technologies to measure ad performance and show relevant ads. You can control cookies through your browser settings and manage ad preferences through your Facebook and Google account settings.
How long we keep information
We keep customer and lead information for as long as we need it to serve you, honor warranties, and meet legal and accounting requirements, and then delete or anonymize it.
Your choices
You may ask us to update, correct, or delete the personal information we hold about you, or to stop contacting you, by emailing crawlspacecrewtn@gmail.com or calling (615) 436-2739. We will honor your request unless we need to keep the information for a legal or business reason, which we will explain.
Security
We take reasonable steps to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children
Our services are for homeowners and adults. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page with a new effective date.
Contact us
Crawlspace Crew
423 Douglas Ave, Murfreesboro, TN 37129
Phone: (615) 436-2739
Email: crawlspacecrewtn@gmail.com